1. Purpose & Scope
This Acceptable Use Policy (AUP) defines the mandatory operational guidelines for all individuals and corporate entities utilizing email delivery tracking, short URL redirection, and document viewing utilities.
2. Anti-Spam & Commercial Communication Compliance
- Consent Mandate: Email tracking pixels must only be included in correspondence sent to recipients with whom the sender has an existing business relationship or valid legal basis.
- No Harassment: Senders must respect opt-out requests and immediately cease tracking when requested by a Data Principal.
- Compliance with TRAI & DPDP Guidelines: Commercial communications must adhere to the Telecom Commercial Communications Customer Preference Regulations (TCCCPR).
3. Zero Tolerance for Malicious Use
Immediate account termination and law enforcement referral under the Information Technology Act, 2000 (Section 43 & 66) will occur in the event of:
- Distribution of phishing links or deceptive URL masks.
- Unauthorized surveillance or illegal stalking activities.
- Hosting or sharing unlawful, obscene, or national security-threatening documents.